Support

Help for profiles, shelves, and everyday browsing

Short guides so you are never stuck in a 40-tab research spiral. We focus on how people really save links in the wild.

Still stuck? Contact us

Set up a profile that people remember

Start with a square photo, one-line role, and three outbound links. Add a short paragraph only when it sharpens the story. Visitors skim in seconds—lead with the clearest signal.

Name your first bookmark shelf

Create a collection with a verb in the title (“Read next for API design”) and 5–7 links. Each item should have a one-line reason it is here—future you will thank you.

Sign in on a new device

In this environment, your session is stored in the browser. If you clear site data, sign in again. For classroom or library computers, use private mode and sign out when done.

Share a shelf in chat or email

Open any public collection, copy its URL, and lead with a sentence of context. Recipients will see the same calm layout you see, without needing an account to view.

Before you open a ticket

Try these quick triage steps—they solve most of the “where did my link go” issues.

  1. Scroll to the bottom of a shelf: pagination may hide the newest add.
  2. Check that you are signed in on the same browser profile you used when saving.
  3. Hard refresh once. Cached CSS rarely breaks, but a stale service worker is worth ruling out on internal builds.
  4. If something looks off on mobile, rotate once—our layouts are mobile-first, but a rare embed can overflow.

Frequently asked

We write new guides when a question shows up a lot in support.

Tell us what is confusing: we might turn your note into a step-by-step article.

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